Terms of Service

Last updated: July 28, 2026

1. Acceptance

By using or visiting our website and services, you signify that you have read, understand and agree to be bound by these Terms of Service.

2. Ownership

You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of Photo to Text. They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.

3. Support

Support and product updates are provided for the term defined by your account type and are based on the date of purchase. After a subscription has expired, a new subscription will need to be purchased in order to continue receiving support and product updates.

4. Payments & Refund Policy

Our order process is conducted by our online reseller. Subotiz is the Merchant of Record for orders and handles payment processing, tax collection, and returns for those orders.

If you have any questions, problems, or concerns, please contact us at support@photototext.ai with your order details.

14-Day Refund Policy

We offer a 14-day refund policy. If you are not satisfied with your purchase, you may request a refund within 14 days of the original transaction date. Refunds for Subotiz orders are handled in accordance with Subotiz’s policies and our review of your request.

To request a refund, use the customer portal link from your receipt email when available, or email us at support@photototext.ai with your order details. You can also manage subscription cancellation from Account.

5. Transactional Emails

Photo to Text may on occasion send you email notifications related to your service. These transactional emails may include notification of changes to our terms and conditions, purchase receipts, and other emails related to your account.

6. Price Changes

Photo to Text reserves the right to change the price of any service at any time. Any price change will be reflected on our website. In the event that any price is lowered, you will not be entitled to a refund for the difference in the price from the time you purchased the service.

7. Sharing of Data

We will not sell your personal data. We share data only as described in our Privacy Policy (for example, with payment processors and service providers needed to operate the Services).

8. Data Privacy

Please refer to our Privacy Policy page.

9. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at support@photototext.ai.